1. Subscription Plans

CRMSVALUE offers monthly and annual subscription plans. By subscribing, you agree to our pricing and billing terms as described during signup.

2. Cancellation Policy

• You may cancel your subscription at any time from your account dashboard or by contacting our support team.

• Upon cancellation, your plan will remain active until the end of your current billing cycle.

• No automatic charges will occur after your cancellation date.

3. Refund Policy

a. Monthly Plans

• Refunds are not available for monthly plans once a billing cycle has started.

b. Annual Plans

• Refunds may be granted within 7 days of the original purchase or renewal, provided no excessive usage has occurred.

• After 7 days, annual plans are non-refundable.

c. Upgrades & Add-Ons

• Payments made for plan upgrades, add-ons, or user seat increases are non-refundable.

4. No Refunds For:

• Partial usage of the service

• Downgrade of the plan during the active subscription period

• Non-usage or forgetting to cancel the service

• Account termination due to violations of our Terms & Conditions

5. How to Request a Refund

To request a refund within the eligible window, email us at billing@crmsvalue.com with your:

• Full name

• Account email

• Subscription details

• Reason for refund request

Our team will review your request and respond within 5 business days.

6. Auto-Renewals

All paid subscriptions are set to auto-renew by default at the end of each billing cycle. You may disable auto-renewal anytime from your account settings.

7. Service Termination by CRMSVALUE

We reserve the right to suspend or terminate accounts that violate our Terms & Conditions. In such cases, no refunds will be issued.

8. Policy Changes

We may update this Refund & Cancellation Policy at any time. Changes will be effective immediately upon posting on our website.